You don’t want to come across either as a hothead or a wimp.
Give an answer that’s suited to both your personality and the management style of the firm. Here, the homework you’ve done about the company and its style can help in your choice of words.
Examples: If you are a reserved person and/or the corporate culture is coolly professional:
“I’m an even-tempered and positive person by nature, and I believe this helps me a great deal in keeping my department running smoothly, harmoniously and with a genuine esprit de corps. I believe in communicating clearly what’s expected, getting people’s commitment to those goals, and then following up continuously to check progress.”
“If anyone or anything is going off track, I want to know about it early. If, after that kind of open communication and follow up, someone isn’t getting the job done, I’ll want to know why. If there’s no good reason, then I’ll get impatient and angry…and take appropriate steps from there. But if you hire good people, motivate them to strive for excellence and then follow up constantly, it almost never gets to that state.” If you are feisty by nature and/or the position calls for a tough straw boss. “You know what makes me angry? People who (the fill in the blanks with the most objectionable traits for this type of position)…people who don’t pull their own weight, who are negative, people who lie…etc.”
Answering the question "What makes you angry?" in an interview can be a bit tricky, as it is important to be honest and professional in your response, while also demonstrating your ability to handle difficult emotions and situations in a professional manner.
Here are a few examples of how to answer this question:
- Show that you are able to control your emotions: Provide examples of how you are able to control your emotions, and explain how you handle situations that make you angry in a professional manner. For example, "I understand that it is important to remain professional in any situation, and I have developed strategies for managing my emotions when things get difficult. I take a step back, take deep breaths, and think about how to respond in a constructive way."
- Emphasize your ability to communicate effectively: Explain that you are able to communicate effectively when dealing with situations that make you angry, and that you are able to express yourself in a calm and professional manner. For example, "I believe that effective communication is key when dealing with situations that make me angry. I am able to express myself in a calm and professional manner, and I am able to find a solution to the problem."
- Highlight your problem-solving skills: Explain that you are able to find solutions to problems and that you are able to remain calm and focused when dealing with difficult situations. For example, "I have strong problem-solving skills, and I am able to find solutions to difficult situations. I am able to remain calm and focused even when things get difficult."
- Show that you have a positive attitude: Explain that you have a positive attitude and that you are able to find the good in any situation. For example, "I have a positive attitude and I am able to find the good in any situation. I try to focus on finding solutions rather than getting angry."
- Discuss the importance of respect: Explain that you value respect in any interaction, and that lack of respect from others makes you angry.